I co-led a twentyfold increase in disabled Veterans using assistive technologies in user research sessions through community, culture, and operations.
I saved an agency millions of dollars by shifting their approach towards design away from user interface bandaids and towards content centered strategy.
U.S. Digital Response
I partnered with local state governments to help 50,000 small business owners check their eligibility for loans during the pandemic.
I transformed an inaccessible conference into an accessible beyond compliant experience through a design system, culture, and accessibility ops.